THE WORDS ARE YOUR REALITY

When you are speaking out load or even in your head always remember your unconscious mind is always listening in to your conversations. The unconscious mind and ego is designed to keep you safe.
All sentences need to be structured in the way you want it to be for eg "I am going to greet all customers today and I feel great about myself" opposed to "All customers are grumpy see who comes in today".
Talk in the way you want things to be. When you are negative, down on your self and hate everything and everyone around you, life and work becomes negative and your experiences become negative.
WHO IS IN CONTROL OF THEIR LIFE AND THEMSELVES?
YOU ARE
Your goal for today if you choose should be to catch yourself and be aware of what you say. How have you framed it. Is it how you want the outcome to be or the behaviour to be or is it negative and what you don't want?
HAVE FUN...

People Have all the resoursces they need to bring about change and success

What sets salespeople apart?, its the mindset.

We have all the resources we need within we just need to access them.

Have the mental attitude of being a success, know your outcome, aquire the belief that you have the ability to achieve the goal, move in the direction you want to focus on.

Ask yourself who do i need to be to achieve the outcome, is there someone to model who is already successful in this field or goal.

What books do I nead to read, and what are the steps I need to move towards the desired

outcome.

See challenges as gifts to experience growth (even the difficult customers). Choose to be part of solution not the problem. Ask yourself the question How can I look at this challenge to get the best result.Have the behavoural flexibility to make changes if something isnt working.

But most importantly have the courage to make the changes and succeed. ACTION

3 minutes is all you have to convert the customer

Have you ever been into a store and not recieveed any customer service, because the sales people couldnt be bothered, didnt care or had not been trained.
I am the customer who walks into your store:
I will firstly look at your window this will get me into your store, decide whether the store is inviting, easy to navigate and have product that I would purchase.
Then most importantly I will decide whether I want to be served by the staff member in front of me.
Retailers often forget the staff are the face of the company. The staff must reflect the brand strategy and trained to provide a great shopping experience to encourage return business and word of mouth marketing.
The customer decides in the first 3 minutes of walking into the store whether they will purchase or not.
Whats your conversion rate like?

Know the 3 Key Drivers of your customers Buying Strategy

1.What motivates your customer to buy:
-Establish rapport, remember people buy from you because they like and trust you.
-Match body language with your customer.
-Listen to their key words and use them in the sales presentation.
-Talk their language and ask questions in their language.
-Discover the clients motivation, decision and reassurance strategies.
2.Decision:
-Established a need, establish value.
-Help them to see that the product will solve the problem you uncovered earlier.
-Sell the product based,on their values, needs, features and how it will benefit them.
3.Reassurance:
-If you have done step 1 correctly this part will be easy.
-Paint the picture as to how having this product will make a difference to them.
-Close, ask for the buying decision.
-Answer any objections

Resistance to your message indicates lack of rapport. If you can see this happening
at any point go back and build rapport.

MAP IS NOT THE TERRITORY

Do you often wonder Why people think and act the way they do? Why we are all different and how we see the world around us differs? There is a simple answer " MAP (our subjective, limited perception) IS NOT THE TERRITORY (reality)"
We use our senses to explore and filter all of our experiences. Through our culture,language, beliefs, values, interests and assumptions we further filter our unique experiences. We all live in our unique reality from our sense impressions and individual experiences of life, and we act on the basis of what we perceive our model of the world.
To get the most out of life experiences, more rewarding and a fulfilling place to be, let go of the need to be right, or justify, or explaining and of feeling righteous.
Everyone forms their own version of reality based on the information they have, its their MAP.

WHO'S DRIVING YOUR BUS?

The act of reflecting, thinking, dreaming and planning is such a powerful action which will have a positive impact in 2010.
Take time to reflect on the past years victories and defeats, growth and times of procrastination. It's time to wipe the slate clean and design how you want 2010 to be.
When we have goals we can achieve so much more, they inspire you! There's no telling what you can do when you believe in them. There's no telling what will happen when you act upon them.
We all need powerful long range goals to help us past the short term obstacles.
The most compelling reason to have goals is to become the person it takes to achieve
them. To get the most out of your goals work on them, work on your plan and build a great future.
We all have choices: we can make a living or we can design a life.